About Us
Built by people who have closed practices and retired billing systems themselves.
Sunset Billing Archive is a service of The Buckson Group, LLC, a healthcare operations consulting firm based in Garner, North Carolina. We created it because every practice closure and every system conversion leaves the same problem behind: years of billing history that patients, attorneys, and payers still need, with no one left to answer the phone.
Why the archive exists
When a practice closes, or moves to a new practice management system, the old billing data does not come along. Clinical records usually go to a medical records custodian. Billing records often go nowhere. Yet for years afterward, former patients need itemized ledgers for tax or insurance purposes, attorneys need account histories for injury and workers' compensation cases, and the former practice still has an obligation to produce them.
Sunset Billing Archive takes custody of those records in a secure, HIPAA-covered environment, keeps them available for the full retention period required by state law and CMS guidelines, and answers the requests, so the practice's owners and former staff do not have to.
What we are, and what we are not
We are a billing-records custodian. We hold the account ledger, payment and adjustment history, balances, and appointment history as the practice's system released them, plus anything posted to the ledger after it came to us. We are not a medical records custodian, a billing company, or a collection agency. We do not hold clinical records, original claims, EOBs, or ERAs, and we do not pursue balances.
How we handle requests
Every release is scoped to exactly what the authorization allows: the dates of service, the payer, and the condition or case named. A workers' compensation request never unlocks a patient's unrelated visits. Every release goes out encrypted, by fax, or by mail, with a Certificate of Archived Records stating what was produced and from which source system.
We are also clear about limits. The archive is only as complete and accurate as the data the practice released to it. Blank fields and source-system errors carry over, and we say so on every release.
The Buckson Group, LLC
A healthcare consulting firm focused on hands-on operational execution for physician-owned practices and the vendors that serve them: revenue cycle management, EHR and practice management implementations, value-based care programs, and practice lifecycle management including closures.
bucksongroup.com →Experience behind the archive
- More than 20 years in healthcare operations across orthopedics, physical therapy, primary care, and ENT
- Deep revenue cycle management background on the practice side
- End-to-end EHR and practice management implementations, including ModMed, Greenway, Epic, Allscripts, and TheraOffice
- Direct experience managing practice closures and the records obligations that follow
Where we are
2624 Timber Dr, Suite 151
Garner, NC 27529
Fax: 888-518-4948
Sunset Billing Archive is a DBA of The Buckson Group, LLC, a North Carolina limited liability company.
Working with us
Practices and administrators: tell us about your situation.
Patients and attorneys: request records.