For Practices & Administrators
Closing a practice or retiring a billing system? Let's talk.
Sunset Billing Archive takes custody of your billing records when the practice closes or the practice management system is sunset, keeps them available for the full retention period, and handles the patient and attorney requests that follow. Tell us about your situation and we will follow up within two business days.
Tell us about your practice
For practices, administrators, and vendors. Please do not include patient information on this form.
If the form does not load, email [email protected] with your practice name, location, billing system, and approximate closing or transition date.
What we need to scope a quote
- Practice name, specialty, and location
- Practice management / billing system (for example ModMed, Greenway, Epic, Allscripts)
- Approximate number of patient accounts and years of history
- Closing date, or the date the old system goes offline
- Whether you need posting capability after the archive
What you get
- Custody of the billing ledger, payment history, balances, and appointment history
- Retention for seven to ten years, per state law and CMS guidelines
- Patient and attorney request handling with HIPAA-scoped releases
- Read-only access for a named practice user, with posting where needed
- Certificate of Archived Records with every release
Direct contact
Email: [email protected]
Fax: 888-518-4948
2624 Timber Dr, Suite 151, Garner, NC 27529
Patients and attorneys requesting records: please use the Request Records page instead. Please do not email patient information or records requests; ordinary email is not secure.